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Employee Training&Development Chapte 6

論文作者:留學生論文論文屬性:碩士畢業論文 thesis登出時間:2010-04-23編輯:lixiaona點擊率:2963

論文字數:4531論文編號:org201004231221176334語種:英語論文 English地區:英國價格:免費論文

附件:Chapter 06.ppt

關鍵詞:Training EvaluationEmployee Training

Chapte 6

Training Evaluation

Introduction (1 of 2)
Training effectiveness – the benefits that the company and the trainees receive from training

Training outcomes or criteria – that the trainer and the company use to evaluate training programs
Introduction (2 of 2)
Training evaluation – the process of collecting www.2080311.live the outcomes needed to determine if training is effective

Evaluation design – from whom, what, when, and how information needed for determining the effectiveness of the training program will be collected
Reasons for Evaluating Training (1 of 2)
Companies are investing millions of dollars in training programs to help gain a competitive advantage

Training investment is increasing because learning creates knowledge
This differentiates between those companies and employees who are successful and those who are not
Reasons for Evaluating Training (2 of 2)
Because companies have made large dollar investments in training and education and view training as a strategy www.2080311.liveto be successful, they expect the outcomes or benefits related to training to be measurable


Formative Evaluation
The evaluation of training that takes place during program design and development

Helps to ensure that:
the training program is well organized and runs smoothly
trainees learn and are satisfied with the program
Provides information about how to make the program better

Pilot Testing
The process of previewing the training program with potential trainees and managers or with other customers

It can be used:
as a “dress rehearsal” to show the program to managers, trainees, and customers
for formative evaluation

Summative Evaluation
Evaluation conducted to determine the extent to which trainees have changed as a result of participating in the training program

May also measure the return 代寫留學生論文 on investment (ROI) that the company receives from the training program
Why Should A Training Program Be Evaluated? (1 of 2)
To identify the program’s strengths and weaknesses
To assess whether content, organization, and administration of the program contribute to learning and the use of training content on the job
To identify which trainees benefited most or least from the program
Why Should A Training Program Be Evaluated? (2 of 2)
To gather data to assist in marketing training programs
To determine the financial benefits and costs of the programs
To compare the costs and benefits of training versus non-training investments
To compare the costs and benefits of different training programs to choose the best program

The Evaluation Process
Training Outcomes: Kirkpatrick’s Four-Level Framework of Evaluation Criteria
Outcomes Used in Evaluating Training Programs: (1 of 4)
Outcomes Used in Evaluating Training Programs: (2 of 4)

Cognitive outcomes
determine the degree to which trainees are familiar with the principles, facts, techniques, procedures, or processes emphasized in the training program
measure what knowledge trainees learned in the program

Skill-based outcomes
assess the level of technical or motor skills
include acquisition or learning of skills and use of skills on the job
Outcomes Used in Evaluating Training Programs: (3 of 4)

Affective outcomes
include attitudes and motivation
reaction outcomes – trainees’ perce論文英語論文網提供整理,提供論文代寫,英語論文代寫,代寫論文,代寫英語論文,代寫留學生論文,代寫英文論文,留學生論文代寫相關核心關鍵詞搜索。

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